SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gloves are cool, came up clearly, I advise you to order! Shipping fast.
Quite norms
All is well. Recommend.
Nice gloves
Goods by
Approached, the sizes are correct, not great at 5 ⁰from the hand do not freeze
Gloves are good, the size approached. Not very neat seams, the fabric sticks out slightly from the wrong side, ugly. But they sit comfortably on their hands.
Sewn decently. Pleasant to the touch inside. Took for autumn for riding on a bike. I'm about to-5 degrees was norms, only on the fingers in places with leatherette (made for the opportunity to push in the phone) a little frozen fingers. In winter I will try to ski in them to ride and complement the review. Went about 2 weeks to Yekaterinburg. I was pleased with the purchase.
Gloves norms. On the hand like poured. Thank you to the store for the fast delivery. Before Ryazan drove 1.5 weeks
Took a smaller size and did not lose. Gloves are quite elastic, so they sat tightly covered with their hand. I will not say that it is very warm. For easy walking or car use. In snowballs it is better not to play and snowman not to sculpt.
Soft. The smartphone is responding. I chose the table in the description, sat perfectly.
Excellent gloves, touch fingers-you can use the phone in them.
Gloves are excellent, on the middle hand is normal, the sensor works. Recommend.
The order came in less than 3 weeks, it's OK, the gloves are comfortable, I take the second time, for classes in autumn and winter, that's it.
Thank you very much to the store, everything came up. Gloves fire, the Senser works, thank you. It came very quickly
Beautiful gloves!!! I will order more!!! I advise and recommend the store and producer!
Good gloves, sewn smoothly, Not a small hand. Thin for the Altai winter, I think up to minus 10C will suit, in general a good product
Gloves are made of soft material. Good stretch. Under the light rain do not get wet. You can control the phone. In minus 10 degrees, for a 30-40 minute trip is enough. For such money-a great thing!
Everything is fine, all in time, all in size. I am pleased. Thank you.
всё как в описании, доставили за 20 дней,размер подошол идеально, к покупке рекомендую.