SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent
muy bien
tres beau blouson très belles finitions.
The jacket is good, but it turned out to be small. I chose in size from the table. Took XL, and it was necessary to have a minimum XXL. The store is good recommend. Fast shipment and delivery. Packed in two bags.
The husband's height is 1.82, the weight of the 72 kg-jacket came up perfectly (XXXL). The color is more green with a bluish shade. Synthetics 100%, lining too. Bought for a rainy summer, so everything suits.
Super
Hello, I already recover my package I am satisfied. Thank you
With size guessed
Bitches 2.5 months in Atyrau were lucky
Размер соответствует описанию у меня размер М взял xl норм
Good but a little tight
The jacket is good. The material is dense I think will save from a small rain. XXXL-approached Rus. 48-50 height 178 length of sleeves just. The size table corresponds. sent within 5 days. delivery month.
Garna jacket with a thin pin.
love love love
Nice.
Good item
the item if nice but size is too small so make sure when you order order big size than yours
I got the jacket with a break in the seams
I arrived in perfect condition, it was as shown in the imagin. I ordered size m but more looked like size s. But on the label it says size m. Thank you.
Delivery fast, track tracked. Cool jacket 6xl is 3xl
Very beautiful thanks store
Jacket for spring, autumn is wonderful. Delivery to novorossiysk 25 days. With my height of 185, weight 87, shoulders 50, sleeves 67-68 took 4xl. Came perfectly. The jacket is thin.
Fashion sense this particular ☆☆☆☆☆
Fine received.
I bought 4XL but could be 3XL. But it fits well, good fabric, comfortable. I am very satisfied with the purchase.