SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is super, took a larger size, I like it when it's freer
The dress is very good. It looks great. At OG 96, the size approached perfectly.
I liked the dress. Electrically, but after washing with air conditioning and handling antistatic everything is fine. Size XL very well approached the parameters og109 from 93 to 105, the belt that comes in the kit is not needed in principle.
Платье очень красивое. На мой размер 42-44, рост 166, заказала М, село хорошо, меньше не надо. Доставка была долгая, не отслеживался, но продавец был на связи. Спасибо!
спасибо большое! пришло очень быстро заказала 12.08 пришло 27.08
збс товар, рекомендую, я китаец, который пишет положительные отзывы для набива отзывов
Chic! It looks very noble!
I'm very happy with the dress, very good material, I look perfect. For me height 1.66 mt buy size S, arrived sooner than expected in Colombia. I recommend this beautiful dress is equal to that of the store's photo.
At last I got a dress, to which I have no questions, neither on material, nor on cut, nor on planting. Og110 from 90 about 110. Figure Apple. The result of planting KHL in the photo. Slightly stick out strings somewhere, changed the belt-from the dress I do not like, made the holder for the belt itself. Everything came very quickly, the fabric can be ironed, the bodice could have been slightly smaller, but this is already the features of the figure-on the waist would not have sat down down down
Attached a piece of skirt in the seam, do not look at all, it will be necessary to steam, I hope there will not be holes
Excellent dress, the fabric is pleasant to the body, does not shine through, just below the knee (to my height 159 cm just) was tracked, it came 3 weeks after the order after after has Arrived general parcel
I liked it) excellent length to the knee, a little wide at the waist, but with a belt imperceptibly, I advise you to buy, it came in 2 weeks,,
Отправлено быстро, пришло быстро, качество нормальное. На счет "элегантное" под вопросом. Не на каждую фигуру. Но я давно хотела шифоновое платье в горошек и вот решилась... на первый взгляд сидит мешковато, посмотрю что супруг скажет) А так, с правильным ремнем и на каблугах, должно хорошо смотреться.
Beautiful Goods, take your size!! Recommend product and store
The dress is very nice, has weight and an elegant fall. The only thing that bothered me a little is that I thought I 'd look perfect pq the size L measurements were mine and I was surprised that the waist elastic is pretty loose. I have a doubt if the M would have stayed better. The good thing is that with the loop it dissipates.
The dress is wonderful, as on the site. Size S corresponds. Nice lining. Thank you!
Платье просто обалденное)) качество просто кайф, очень удобно, очень ткань мягкая, талия на резиночке и есть поясок)) я на 4 месяце и даже со стороны не заметно) выглядит супер)
I liked the dress!!!! Delivery 20 days (h mail) packing at the level. Height 1.52, hips 100. Thank you very much.
It came quickly. The dress is light. With my belt, I did not like it at all. Overall good!
A good dress, the fabric is pleasant to the body, on the case. Sewn akkturatno. The size approached perfectly. I wear the size 50-52. Recommend.