SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks to the store services at the top of the fast shipment and the fastest access received within 19 days of the seller's reliable shipment It was fit for me 86 kg and length 175 cm I chose 4 xl Thanks again for the seller.
The order came quickly, the color and cut of the jacket corresponds to the photo, sat down well. Size 4XL per height 177 weight 82 kg. The word "" cotton "from the description would be worth removing, this is synthetics (you can see from the photo). Obviously the costs of computer translation. In the rest-it is worth taking for autumn/spring weather-for every day, for cars, cottages, walks.
Reviews and delivery took two types. jacket zadoveniy, more than a five-week walk.
To store Thank you very much. delivery to Ukraine only 12 days. May not be appropriate, but I want to thank the buyer for the feedback on 29 Oct 2021 Helped determine the size.
Качественная куртка для осенне/весеннего периода. Доставка до Приморья чуть меньше месяца. Продавцу спасибо.
Jacket good delivery fast, advise, store Thank you
The jacket is good. At 54 the size of the village is good.
Two weeks delivery. I thought it would be warmer. The dimensions approached. (focused on weight). Looks stylish, does not stink
3XL equal of the little "L"
XXXL 182/76 by 50 back-to-back, on the T-shirt the most time, a thick sweater will not fit in the shoulders
Good type is very as in description
Very good but alas too small 4 xl for me 180cm chest thank you for your product have Nice day thank
Came in 20 days. Took 3 XL at 48-50. Excellent jacket will go to frosts to-5. The store put a gift)
Отличная куртка, по стандарту китайскому немного маломерит, но я брал на упреждение 4XL
Very good light warm and light. .Nicely.
Good, take it, warm.