SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Заказала 12 августа, получила 28 августа.Заказываю не первый раз, мне нравятся.
Беру второй раз , сыну нравятся. Пошив аккуратный, цвет моё фото не передаёт, они ярче.
Беру уже вторые , муж доволен . Шорты бомба
шорты дошли быстро ,с другими покупками ,очень доволен ,подошли в самый раз.
I really liked it, I will take more, now that I was convinced that .I will wear it with pleasure! All health, pamper yourself!
Looks very crumped, not really the best material to be honest. The colour is nice. I want to let you know that there is no lining material, so the shorts will not be able to wear to swim. Shipment more than a month.
I take not for the first time, inside there is no grid. On height 170 cm, weight 63 take L.
прислали цвет розовый, а заказывали красный. открыли спор деньги вернули.
Нормальные шорты, главное - без сетки. Но с размером чуток не угадал - люблю посвободнее, а посему надо был брать побольше.
Everything is ok. THANKS. I recommend this store.
Good shorts, size 2XL to 52 Russian. In real life a little paler
Shorts are cool, the material is good, I advise you to take it, you will not regret it. I took 92 XL on the waist, take a larger size, a little too small.
Great shorts for your price! Soft, thought they would be like a package, but no, great!
Everything as in the description and came very quickly. For 52 two is the same. I advise everyone
They really like these shorts. I order not the first time, this time I ordered both the son and the wife. Super, everything went right.
Great shorts, my husband liked... (and that's important) fit in size at the very best. The fabric is nice to the body, easy. Seller good sent my order quickly. Recommend the goods and store. Thank you.
I'm 75kg and the short looks great, i thought it would be lighter but it's amazing, than you.
Thank you very much
Color darker than the photo and so norms
Some others imagined but in general corresponds to the description. I'll see how my husband likes it, then I'll add the review.