SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is perfect, found Q would be small, but the size M fit well (got about 1,75 and weight 80kg). Buy, you will not regret, even more by this great value. Very satisfied with my purchase!
Very cool down jacket. I order a second jacket already
Jacket very good, have 1,70 and took L, was perfect!
Product reached before Time and fits perfectly fine, very happy with the product
Very nice, I recommend, it's very warm <3
Thank you… the delivery was so fast. Should’ve taken m cuz L in the shoulder part is so big and weird but I love it
good Coat wish it didn't have the text on it tho
braba demais, como esperado
the coat is exactly like the image, i sized up to get a more oversized look and im in love with it.
It's beautiful the Bale, it's good for the rain, it's great
Mido 1,68 Buy L. super good, very warm and I stay right in size
Expect a whiter target but this beautiful one anyway. I ordered can M and mido 1,68 and sintira is only short but on the sleeves and the rest is just right The 2 parkas well wrapped in your package and warm
Product as described. Fast shipping. Correct expected size. I would advice 3 numbers above EU size. Recommended Seller
The jacket is cool, it came quickly, it sits perfectly. It is not very convenient that there are no loops. Ha autumn and spring most that.
My first order unfortunately got lost in the mail but the store was quick to help me and gave me a refund. I ordered again and got it relatively fast within a month. It’s a nice jacket and warm jacket. I have no complaints. My boyfriend and I got matching ones.
I hesitated very much when I ordered the product but they misled me as it was told very well very fashionable and in Turkey the same models taken from zara style stores the cut mold and keep warm beautiful I ordered a size of my own body when it arrived exactly as I wanted thank you very much.