SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The glasses are beautiful. The truth went 2 months and 10 days.
Отправили не тот цвет. Но продавец был вежлив и быстро разрешил спор. Вернули деньги. Но это мелочи. Товаром довольна, качество очень хорошее. Спасибо продавцу
Очки идеальные. Качество супер, ни одной царапины. За свои деньги очень классные
I'm early, super! As I expected
I love with them
Ameii too, super recommend!! Arrived early
замечательные очки, продавец сразу отправил заказ, пришли быстро есть небольшие дефекты, но они не заметны при носке и никак не портят внешний вид
Glasses awesome!!! Really liked, came quickly
Chip glasses! For my wide face are beautiful, met all my expectations (according to reviews I thought it would not work for me :) without scratches and most importantly protect well from the sun. I also ordered other glasses, but I gave them to papotoge will walk cool
He as in the picture he is perfect kind in my eyes
Glasses are cool, but the store of the order did not send about a month of horror of course
the glasses are identical to the photo, the delivery was super fast (14 days), the store is very attentive. Thanks!
Really cute, i love them so much cant wait to wear them outside. Buy them!!
Очки пришли не того цвета, что я заказала, меня это немного расстроило. Я заказала просто коричневые очки а пришли леопардовые продавец очень хороший и предложил вернуть деньги или отправить новые Очки и правда очень хорошие, качество просто огонь и форма просто вау. Дужки очков не шатаются, сели очки на меня как влитые, у меня голова небольшая, думаю если голова большая то дужки расшатаются. В общем очки просто класс. Заказала и оплатила 31.01.21, отправили в тот же день. Очень быстро продавец отправил товар, это приятно) пришли в Киев , Украину 2.03.21, прислали прям консьержу, это очень хорошо, что не пришлось идти на почту а прислали сразу домой, доставили в пакете в пузырями.
Очень милые и классные
I LOVE THESE!! perfect shape and size. Soooo trendy right now and match a lot of outfits. Currently shopping for my summer wardrobe so these are the perfect accessory that I know I’ll be wearing quite a lot!
Cool, the color is beautiful, I liked very, I recommend.