SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Jacket cool! light, warm. On our autumn the most it. On the OG 110 and the large enough belly of the village is excellent (+ still on the sweater). You can even take a smaller size. Delivery 2 weeks. Rubber bands as a gift are beautiful. very pleased with the purchase, I will order later in a different color.
Куртка хорошая, все швы ровные. Правда размер подобрали плохо, всё же немного маловат. В целом, цена/качество - отличные!
It arrived ahead if schedule. As advertised, light and soft, with outside and inside pockets and a cylindrical bag to keep the jacket when not in use. I made a good purchase. Thanks to the Seller.
The jacket is cool, comfortable to wear, comfortable. the color of the jacket fully corresponds to the picture. I buy already a third, different colors. Thank you so much.
The parcel came in 2 weeks by new mail The only negative I ordered dark blue, and sent purple
The jacket is light. Color matches. It was nice to get a gift in the form of a hair band for the color of the jacket
Great jacket. Sits perfectly. For this amount at its 44 size took L, on the parameters 90x70x91. With the store did not communicate, delivery about a month. Advise.
хорошая курточка, всё швы обработаны, карманы глубокие. Очень понравилась. Брала 4xl на 52р, немного свободная, можно было на размер меньше, но тогда бы на большую грудь было бы узковато. Отдельное спасибо за бонус. Продавца рекомендую.
Sewn well. In the sock has not yet tried. Looks very worthy. I wear 42 size. Height 163, weight 51. CHEST 89/waist 64/hip 89 These are my sizes. Took XL
Отличная куртка, действительно пух, перо. Доставка быстрая, цвет класный, как у продавца. Села хорошо, ОГ 94. На моих фотках не такой, как на самом деле. Спасибо продавцу.
The jacket liked, in size, light, thin, on a warm autumn. The store put as a gift an elastic band for hair, which is nice. Thank you seller.
I wear 46 size XL fell in time, the color is beautiful, the threads do not stick out, the store also put a small gift. Thank you.
The jacket is good. For such a price is excellent. But the cover for storage was not given. The size on the usual L is free. Recommend.
The jacket is cool! I took for a spare, so that just in case to carry in a bag-it takes up little space! I do not think that it is very warm, but on sudden rain and wind-the very thing! Pouch in the kit, rubber as a gift! Thank you!
I did not communicate with the store. The jacket is excellent. I'm happy.
The jacket is good, what I expected. Sewn neatly. Took XL to Russian 46, went well. Of the shortcomings-a small hood. In general, the goods and the store are happy, I recommend.
Very satisfied! Size 5XL on my obh. Breast 105 cm and a small tummy just right. Russian size I wear 52R. Light Jacket is warm for skiing, for spring, autumn and for night hikes of cold summer. At a height of 158 cm closes 15 cm from the waist. I'm a grown woman. The jacket is young. I really liked the color of the blue.
Good qulity. At 46-48 the size is free. You can wear a warm sweater.
I do not lock up once. I came for 3 types. Uncle for a present. Recommend!
Спасибо за качество и подарочек. Цвет бордо- очень красивый.