SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Fast delivery, I liked the jacket, thank you
куртка на лето самое то, тонкая. рукава , для роста 161-длинноваты . Карманов нет. Запах при распаковка пакета был ужасный, но потом выветрился. На свой 52размер брала 2хл, как раз., можно водолазку под низ надеть. В общем все хорошо, нитки не торчат, швы ровные. Доставка в Пермский край -2недели. Спасибо продавцу.
Куртка хорошенькая, но совсем тоненькая, без подклада, больше подойдет как пиджачок. Сшита качественно, замки целые. Размер соответствует таблице. Подошла на ОГ-100. Довольно коротенькая, на рост 167 - до талии. Изнанка в зеленой куртке горчичного цвета, в лиловой - белая. Рукава длинноватые, поэтому в подвернутом виде получается цветная манжета. Доставка - три недели в Приморский край службой DPD. Получила в пункте выдачи.
Très belle veste! Elle est vraiment bien coupée et taille bien. expédition rapide, vendeur sérieux. Je recommande sans hésiter.
It is thin, very thin
Very nice colour
I arrive before time is comfortable, a little short for me but very comfortable
куртка,что и ожидала,лёгкая экокожа,сочетается со всеми нарядами
It came faster than expected, fair measure, very good.
I'm 48 Russian, French XL size 44 and I took size 2xl and it fits me perfectly. Too late. It arrives very quickly 2 weeks a few days
Курточка оправдала все ожидания!!! Продавец очень общительный и подсказал размер правильный! пришла в Краснодар за 12 дней.Она классная!!!! да она тонкая,но такую я и хотела носить за место кофты.
I am so happy with my purchase. Very nice coat. The size is perfect. Arrived very quickly. Thank you
лёгкая тоненькая курточка. быстрая доставка.
arrived after 13 days!! beautiful
fit good , its kind of plastic but works, arrived faster than I was expecting! Nice!!!
The jacket is cool. Thin truth but will go. In my 46 L bolshevata it was possible and m to take. I'm happy. Thank you store.
Très belle veste, livraison rapide
Very cieniutka, but heat, spodziewałam is something different, but a total of can be
Всеочень точно! Соответствует своей цене! И воняет так же. Выбросила.
Correspond to the description. Thin eco-windbreakers. Size S for a teenage girl size 38-40. Size L for adult 46-48 og 96 cm is good, there is a place under the jacket.
Very good material but the L is a little big
Super
Perfect! Perfect! I measure 165cm and bust 95C. And it looks perfect. It's navy blue, although the photos are not appreciated.
Unusually, interactive services, goods quick up and according to the drawn! Success always nedeins store!
All good, thank you, very pretty, size l chest 102 cm