SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The hat is good, there are no creases, but you can steam a little. I came to Belgorod in 17 days.
Chic, came in an inflated package, nothing was jammed On not a large volume of head
Hat gorgeous, great beach option
красиво
The hat is cool, though the edges were crumpled, but they can be straightened. Seller Thank you!
Very cool hat, though I expected the fields to be tough, and they are soft
Nice hat. I'm in love with her!
Chic, I'm delighted! Not crumpled, very well packed❤I attach the front and rear view in the mirror)
Lovely hat! And it was packed securely, so it came in excellent condition
Photos correspond. Delivery 3 weeks. Thank you.
It’s pretty cute
perfect!!!!! very pleased!!! He arrived in the State of Israel within two weeks
The hat is very beautiful, but unfortunately lost shape and was the spread on the fields. Started dispute, money received immediately) receipt to store
Order received on time. Packed perfectly, inside was a package with air, the wife is happy. Thank you.
все хорошо , ленту можно менять
All as in the photo, super. Shipping fast. When Trace did not crumble.
The product corresponds to the description. Packed well, the hat almost did not crumple. The order took 3 weeks to St. Petersburg. I recommend the store.
Hat class! Only the ribbon in front all the time flies, it will be necessary to come up with how to fix it. The hat can be adjusted inside in size. Came in excellent condition.
Beauty
It is beautiful, just as in the picture :)
Эта шляпка - любовь! Пришла в целостности, совсем чуть-чуть её отпарила, но она изначально пришла не мятая, были слегка загнуты края, но вообще некритично. Обожаю её теперь, советую к покупке! Ещё больше в моём Инстаграм: @sandra_brows
Very fast delivery!!! A week before Kazan! Beautiful cool hat.
Very cool, I recommend
The hat is very beautiful, came in an air bag, the shape completely reposted
The hat came quickly to St. Petersburg for 2 weeks