SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice and very sparkling
All as in the picture. It came quickly. Thank you very much
Cool. I recommend
Great earrings is the second time buying them
Beautiful earrings, you can wear everyday, and on the holiday it will look good
I order not the first time, super, I like it, and their ears do not hurt)
застëжки работают, камни прикреплены надëжно, маленькие, интересные
Good earrings as in the photo
Color does not match the store's photo, more dark stones. (purple) delivery to St. Petersburg, a month and a half. Packed very well in several layers of pup, finished whole and unharmed.
The parcel received unexpectedly. And just for the birthday of a friend. Thank you. Very beautiful earrings. The birthday girl was delighted. Shop recommend. All positive.
Thank you are lovelly about such marzyłam. Wonderful perfect, jubilerska fine workmanship. Thank you Sellers recommend. 3tygodnie czekałam for earrings. Supwr
Shipping to Poland 6 weeks. Earrings are very nice and glamorous. I am glad. It's already my another pair of these earrings.
Very beautiful earrings!!! But they are some big by themselves ..)
Fast delivery good packing. Beautiful earrings, crystals shimmer. The buckle bends, weak. otherwise everything is fine. For such a price the gift is simple))
Come quickly! Everything good, recommend, beautiful earrings thank you
Delivered 5 days before the end of the buyer's protection period, about 2 months without 5 days. Took for 61.61 rubles with free shipping. In a word costume jewelry. There is a test for beauty, metal as in the description copper is most likely painted with gold or silver paint. So don't be seduced when you see the sample. When struck on a solid surface does not ring as it is supposed to ring products made of noble metals. For 60 or 30 rubles it will come down. Let's see how they will be in the sock. i did not like how they look on the ear, the stone looks sideways, maybe from the side i do not know. i took it to order, i did not choose such, simple.
Thank you for sending the goods i already I didn't. The store is not to blame this is our post office
Dazzling earrings, super store and fast delivery, have again new earrings purchased…