SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Size S, approached the parameters 86-72-96, height 156. Thank you store, fast delivery
The fabric is pleasant, the size of M in Russian s perfectly sat down, its money costs
The order is very satisfied, came for 8 days in St. Petersburg. Trench is dense, heavy, in color closer to caramel, darker than in the store's photo. On the parameters 88-64-91, the height of 164 cm ordered M (first chose C, but then asked the seller to send m) came up perfectly, the hoodie is the most. Because of the fact that inside the HB lining a little clinging when walking for jeans, I did not button the bottom button and was normal. In the store such dense and for such a price did not meet.
Height 168, about 106 sits just right. Who wants a little freer, then XL definitely.
Trench is good) came to Moscow for 2 weeks, at a height of 170 size m just below the knee, slightly oversize, the length of the sleeves is good. My parameters are 85,58,88.
On my 175 height and 98/74/98 size L approached
A beautiful trench coat, they write a lot that without digging, in fact, it's a gray lining, just the seams are not internal, very dense, very warm, the defects are not-took the size m my parameters 86-65-92 and height 168, sits well, on a scroll or sweatshirt will also be good, I recommend everyone
Very cool trench) I'm wearing right now already
Доставка супер быстрая 15 дней. В Украине почтой Мистекскспрес. Тренч дочери понравился, цвет темнее чем на фото. Размер S, на рост 165 отлично. Продавцу спасибо!
Everything is super! I recommend definitely!
Trench cool) I'm in love
Trench is really cool. On height 162 cm and weight 51 kg well sat size s.
Trench Super description corresponds, very fast delivery to buy advise, thanks for the gift to the store
Пришёл за 20 дней, размер отлично, цвет и качество супер, спасибо продавцу
отличный тренч! со всеми скидками, взяла за 2500. на мой 44 брала L. сидит хорошо и без теплого худи и с ним тоже хорошо!)
Crazy cool trench, but not an oversize sat on me, because of this sad Came sooo quickly, the store is good at all, thank you very much)))
тренч хорошего вечера качества, подошёл по размеру, пришел за 3 недели в Новосибирск.
The trench is steep, the fabric is dense length as it should! Parameters height 169 chest 95 waist 70 hips 95
Trench is very cool, on the parameters of height 161 cm, 78-60-91 sits freely, as it should. The seams are even, neat, the buttons are sewn firmly. It is comfortable in it, it is combined with almost any clothes and shoes. Delivery is very fast. Thank you store!
Cool. Dense fabric, it was only necessary to steam. In windy weather, walk the most it. I took the size S, my parameters og-85, OT-64, ob-92. Sat well, there is a place for a sweater
Very nice raincoat. Height 168, size M sat like a glove. Small oversize. Cloth is dense. The store is sociable, consulting on the selection of size.
Очень классный тренч. Плотный. Длина ниже колена, мой рост 174см. Застегнулся на 9 мес беременности) талия сейчас 102см) единственное пока только на футболку и рукава прям в аккурат, но если поднять руки, то короткие. Возможно размер L будет лучше. Обычно ношу размер S.
Рост 164, об 100, от 74, ог 90. Размер L отлично подошёл. Ткань двусторонняя, плотная. Плащ не летний, а демисезонный. Цвет бежевый, скорее песочный. Пришёл быстро. Заказом довольна.
Все хорошо, получила тренч примерно через 2 недели (в Пермский край). Мои параметры: рост 163, ог 86, от 68, об 100. Ткань плотная, тяжелая. Единственное был косяк с креплением для пояса - оторвался с одной стороны. Открыла спор на небольшую компенсацию. С продавцом не общалась.
тренч просто огонь, я в восторге) на 172 90 70 90 плечи 40 заказала L и не прогадала, рукав не короткий, то что надо, подошел отлично, в меру свободно, можно еще свитер или жилетку подъодеть) редкомендую!