SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Second time Ive bought from this store & always had a good experience! The coats are lovely but just remember to size up x2! I bought a M last time and the most recent time a L but i cant see much difference in the sizes. Im a size 10 & still cant fit a hoody under either of them.
so beaut, moults a bit at first but still perfect
Really lovely thanks
Nice thick fur
So please with this coat!! Was sceptical at first but seen some of the good reviews and went for it!! And so glad I did. Seen selling pages selling these for double. This picture is when it first came out the bag. It’s even more fluffier now. And so much nicer and thicker in real life. The stores responded to all my messages regarding delivery and dispatch. 5*****
Perfect colour - sized well to fit size uk 8 very warm and classy fur is super soft and I’m very happy with the item . Postage took 3 weeks will order again very soon
Didn’t receive my coat !
Came exactly like photo, I’m a size 8-10 got a large fits perfect
Absolutely gorgeous coat! Will definitely be ordering again
Unreal store, the coat is amazing!!! Deffo gonna buy again from here, highly recommend. Coat came in under two weeks!!
BEST FUR COAT. I WILL ADD PICTURES WHEN I WEAR IT
Absaloutley over the moon with this coat and well worth the money exactly like the picture in fact even better sizing fits me exactly how I wanted wouldn’t buy from anyone else took 3 weeks to arrive but it was worth the wait
Obsessed!! Only took 2 weeks to come, definitely size up. I’m a size 8/10 and I got a large & fits perfect.
Absolutely perfect! I am so happy with it! Shipping was quick. Accurate colours and images. Seller replies very quickly! Thank you so so much! Will buy another one from here in black! Wow.
second coat from here , love it as always will be ordering again very soon ahaha!! also got a free pack of press on nails and a file
Best purchase ever !! I’m normally a 10 so I got xl for more room and fits lovely! Will deffo be getting a different colur fur feels amazing not one regret!!
In love so fluffy, so worth the money definitely buy from here, I’m defo gonna buy another
Nothing to say top those who hesitate go good communication fast listening and delivery in 4 day of never seen top top I would recommend