SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is just a bomb! In love, the order was sent quickly, to Russia got in 5 days and the post of Russia 2 weeks I delivered it to me, but it was worth it. Thank you for the beauty
The dress is cool. Only inserts need to be removed, because they are very visible. On height 161, OG 88, OB 92, weight 55 took the size m
Très jolie comme sur la photo pas transparent
The dress is very cool. Cloth is dense, does not shine through. Rubber bands are good. But as many write, jamb with inserts. They're too high. Will need to change them and will be super! Thank you!!!
Good but it's a little big and I should have chosen another color :/
Very beautiful dress, the store sent quickly, delivery about two weeks to Saratov
Ordered m size, everything came up. Fabric like stretch,. The order came for 2 from a small Week. to the Krasnodar Territory.
Chic dress, do not like inserts in the chest area, well, I think if desired, you can cut them neatly, on height 160 the length is excellent, general I'm happy
As the picture, cute dress, pillow on bust napewno wytnę.
Size L to Russian 44. (at 46 will do too, but it will be a little tight in the waist and if anyone has a breast larger than 2 sizes-then in the chest too will be little.) Cloth is dense synthetics, stretches. Length to my height 164 cm just. Parameters 92-67-92. In the bodice of the Cup, but they are small, they do not fit me, they will need to take out.
The dress is beautyful. All as described. Express delivery-buyed at 21th May, at 8th June in Poland
The dress was very liked, but the height of 176 is very short. And transparent. You can only wear on vacation with a swimsuit
Great dress. That's super. As in the picture. Took Size M. height 165, bust 90, waist 75) fit me perfectly)