SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great workout Crop top! Order received in less than 2 weeks! I'm a 32B with a 33 in chest and 26 in waist and small fits perfectly. Haven't worn it to workout in yet but since I'm small chested it should provide adequate support. Pads are thick which is what I need but they can be removed. Only a couple threads sticking out on inside. Recommend!
Top chic, especially back. nice material, well stretches. comfortable cups, with a good push-up. on its parameters og88 from 65 cm, took m, that's it. thanks.
Topic cool, this is the second top that i order on og 94 l came up perfectly
Fits extremely well. Feel very secure and the cups actually fit. they aren't the usual circular cups.
Very fast shipping (10 days) to France. Perfect and comfortable product, size M for 172cms and 60kgs ok. Thank you!
Top is nice looking. Size L is fine for 95cm in brest. Unfortunatelly it don't hold much for running if you have big brest.
I'm very satisfied. Top is very nice and very pleasant to wear. Normally I wear a size of 36/S and I ordered S. It fits perfectly. Very nice color.
Delivery 2 weeks. On the parameters of og 82 from 60 came perfectly size m, smaller size would be small
i ordered the pink one but has damage and it looks like been wore so i contact the store and she said she will sent me a new one so she did and sports bra is better than in the picture. She has a very good customer service and i give her a high .
Quick delivery! Nice sport overalls! It's very tight if so i recommend ordering 1 more size. I liked it!