SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gee Moda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://geemoda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The sweater is good, then what you need for autumn)
The order arrived in 16 days, the sweater is thin, soft, very pleasant, I advise, only those who have a height of up to 160 cm, will be in length just
Soft, pleasant turtleneck
Turtleneck is just super. The khaki color is very beautiful, I would say it is more beige. Very soft, I put on five coils once already, I hope and will not. Sleeves on the bone, I wear 42R. To buy I recommend!!!
Turtleneck cool, very pleasant and soft, nice to wear it
Pleasant turtleneck, soft, stretches well. At its Xs took M, but it feels just Xs. The height of 161 sleeves is slightly short. Color is nice)
Great thing. On my parameters og 80, from 61 m in tight, but not critical. It's a little short, though. But in general, I really liked the turtleneck-soft, pleasant to the body, good seams. Recommend!
заказ отправили и доставили быстро. Классная водолазка, размер s идет ближе к размеру xs
Рост172 размер 46, брала L. Мягкая.
Свитерок приятный к телу, мягкий, яркий. Но на мои 88/70/88/169 коротковат (рукава тоже). Отслеживался. Доставка до Арх обл 19 дней. Спасибо)
Товар пришёл быстро. Ткань приятная. Размер подошёл, на 46 размер брала L. Сидит хорошо. Сшит ужасно. На плече оказалась дырка по шву. Рукова пришиты абы как, видны швы, да ещё и не ровные, изнутри везде нитки. Страшно представить что будет после стирки.
Отличные базовые водолазки! На свои параметры рискнула и взяла M(боялась большевато будет), но оказалось в самый раз! Сама водолазка тоненькая, комфортная;) Пришли в Санкт-Петербург за 11 дней
Заказала 15.08 на почте забрала 28.08. Товар отслеживается на всем пути по почте России . Водолазка тонкая , рукава короткие , брала за 513₽
Хорошее качество,размер самый большой заказывала ,но все равно хотелось бы ,чтобы была посвободнее,совсем в обтяжку и рукава коротковаты .Доставка около месяца до Новосибирска
Очень хорошие тёплые водолазки!!!Ткань мягкая,не воняет ,не колется,швы кое где кривоваты но это мелочи.На рост 170 и вес 43 брала размер S,подошло идеально,рукава нормальной длины.Я брала помимо бежевого ещё белую и чёрную ,все очень хорошего качества.
Кофта на первоклашку.Брала за 514р,400 вернула назад.Отдам кому-то из детей.5 звезд за быстрый возврат,но деньги вернул алик.В сравнении с футболкой размера l видно разницу.И если в ширь она тянется,то рукава и длина нет.Рукав 49 см,длина 51 см с натягом.
очень мягкая, по фигуре. цвет бежевый очень красивый. Но есть 2 темных пятнышка, надеюсь отстирается.
Товар пришёл в Ростовскую область за 18 дней, свитер тактильно приятный к телу ,единственное что это не L ,кажется, а one size,с продавцом не общалась.
Хороший товар, мягкий приятный телу материал, цвет бордо насыщенный, на мой 44 взяла l, но можно бы больше на размер, рекомендую
Very soft and pleasant. I really liked it. Advise!