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Frequently Asked Questions and Troubleshooting

Q&A

Please check the frequently asked questions below and the event code manual above to solve your problem. Still having questions, please contact us with the service hotline:+86-21-59860805

  • What are the products and services offered by Agilebot Robotics?
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     Agilebot  Robotics provides three series of SCARA, PUMA, and COBOT, and related program consulting and design, installation and commissioning, maintenance, spare parts, and retrofit services.

  • What are the technical advantages of the Agilebot robotics?
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    Relying on the advanced motion control technology of Real-Time Man Intelligent Control Technology Co., Ltd (Rtimeman), Agilebot Robotics has the world's first Single Chip Multiaxis Integrated Motion Controller (SCIMC), which is the world's first single-chip multi-axis integrated motion controller (Single Chip Multiaxis Integrated Motion Controller), and is equipped with high-efficiency motion planning algorithms and advanced dynamics algorithms, resulting in a high-performance robot with a high level of quality and cost-efficiency.

  • What certifications does the robot pass?
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    CR&E certification, MTBF 30,000 hours reliability certification, performance testing through the ISO 9283-1998.2005, ISOTR 13309-1995, ISO 8373-2012, EMC certification through the IEC61000-6-2:2005,IEC61000-6-4:2005.

  • What vision system brands are supported by 2D vision software?
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    The software now supports industrial cameras with the Gige protocol of the brands of Huarui Technology and Hikvision, please contact us for details.

  • What are the communication methods of robots?
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    Agilebot Robotics supports IO signal communication as well as Ethernet-based communication.

  • What industries and scenarios can the Agilebot robots be used in?
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    Agilebot has SCARA, PUMA, collaborative three forms of robots, can be widely used in 3C, automotive, hardware and home appliances, food and fast moving consumer goods, beauty and cosmetics, medical and health care, kitchen and bathroom sanitary ware, new retail, logistics and other industries, the typical application of loading and unloading, assembly, packaging palletizing, polishing and grinding, testing, cleaning, gluing and dispensing and so on.

  • Whether or not the Agilebot robots can provide free system upgrades?
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    You can download the latest version of the software for free and install it, please contact the after-sales staff to download the new version.

  • What are the requirements for the environment in which the robot will be used?
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    Temperature 5-40°C, humidity 20%-95% (30°C) non-condensing.

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